The Terix
Ticketing System
Terix offers the
ease and convenience of on-line support management to our
technology support clients. Our powerful ticketing system
allows for INSTANT access to critical information about your
Terix account. Our system enables customers to also view their individual
account statistics and customer service ratings.
With the Terix
Ticketing System, you can:
-
Open and view tickets online.
-
View account statistics and reports real-time, including number of service calls and time to resolution.
-
Access statistics from
the Terix customer base such as failure reports for specific systems.
-
Cut-and-paste error logs directly into
the Ticketing System
for immediate review by our support specialists.
-
Escalate a
support call.
Online Demo
Access Instructions
Please complete the
following form. Access and instructions for the Terix
ticketing system as well as your demo password will be emailed
to you shortly.
For additional
information, or to contact a Terix Sales Representative,
please Contact
Us today.
