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TERiX
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Overview
TERiX
Overview
 TERiX
is the leading independent provider of flexible and innovative
hardware and software maintenance service offerings to more than
1,000 customers worldwide, including many of the Fortune 500.
TERiX focus is on the data center client with complete solutions
for Sun™ (NASDAQ: JAVA), IBM™ (NYSE: IBM), and HP™ (NYSE:
HPQ), Unix-based servers, Wintel/Blade servers, EMC (NYSE: EMC),
STK and Network Appliance storage. TERiX delivers customized and
flexible services to the public sector, manufacturing,
high-tech, aerospace, telecom, banking/finance and
chemical/pharmaceutical sectors, with many of each industry’s
largest and most respected brands as current clients. TERiX is
privately-held and headquartered in Sunnyvale CA.
Service
Second to None
In
a word: driven. TERiX is a company driven by the desire to
provide your organization the best service options available
today. Our staff is dedicated to delivering innovative and
creative service solutions with a commitment to customer
service!
TERiX
is an industry leader of maintenance services for the Unix
marketplace. We pride ourselves in our technical
expertise in the Unix market and our superior approach to
customer service. Our best marketing tools are our reference
list and reputation in the market. TERiX is committed to
providing you excellent service that’s second to none. That’s
our promise to you.
TERiX
supports hardware and operating systems based upon Sun™, HP™
and IBM™ as well as Wintel/Blade/ISS technology. The
strongest
market for TERiX has been Sun equipment, where we have grown to
support more than 55,000 systems and servers at over 1,000
companies. TERiX also supports storage systems from EMC™,
STK™, and Network Appliance™.
Core
Offerings
TERiX
offers service in nearly 9,000 cities across the United States
and 48 countries across the globe. We will customize our
programs to meet your needs, whether you need 7x24x365 support
or help desk only, or anything in between. You define the level
of service needed and we will work with you to tailor our
service to meet your organizational needs.
TERiX
Delivers
- Response
center support backed by Level Three, OEM trained engineers
7x24x365.
- Strong
technical capabilities with OEM trained and certified
engineers. Our service team possesses an average of 10 years
of Solaris, IBM AIX, HP-UX, Tru64, OpenVMS and hardware
experience.
- The
TERiX Ticketing System-- a web-based, password-protected
service database for opening, reviewing and reporting
service events.
- A
total quality management system tied to the entire service
delivery methodology.
Senior
Management Team
Bernd
Appleby
Founder, Managing Partner,
CEO
Prior
to his founding TERiX, Appleby served as Director in Product and
Manufacturing disciplines for firms like Pyramid Technologies,
Axil Workstations, Hyundai Electronics, including more than a
decade as a Production Manager in manufacturing divisions at
Hewlett Packard (NYSE: HPQ). Appleby serves as a Board
Member on the Services Industry Association (SIA) Board of
Directors. More
Info>>>
James
A. Olding
Co-Founder, Managing
Partner, Executive Vice President
Before
TERiX, Olding served as VP of Sales and Marketing and was a
corporate officer at Pinnacle Data Systems (AMEX: PNS), a global
provider of embedded computing products, during its Initial
Public Offering (IPO). Olding also served in key Business
Development positions at Norstan, and earlier in his career held
similar posts at Hamilton Avnet, a channel partner of Digital
Equipment Corp., who was later acquired by Compaq. More
info>>>
Lawrence
Quinn
Director,
Sales-Marketing-Contracts
With
more than twenty years in the information technology industry,
Quinn joined TERiX in 2005 as a Director managing TERiX sales,
marketing, and contracts efforts on a worldwide basis.
Prior to TERiX, Quinn served as Director of Terra Firma
Consulting, Inc., and also held senior management roles at
software giant - SAP America (NYSE: SAP), and systems integrator
- Unisys Corporation (NYSE: UIS). More
info>>>
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