Right Part. Right Time.
At TERiXLOGISTICS, getting the right part to the right place - every single time - is easy.
- TERiX has domestic and international logistics and engineering centers
- TERiX has regional (RSL) and local secure stocking locations
- Specific routes and stocking levels are implemented for each customer site, and every customer site affects TERiX logistics and movement
- TERiX uses certified OEM parts and replaces "like for like"
- TERiX parts certification lab provides quality assurance that exceeds industry standards, insuring part health and full functionality of all replacement hardware components
Our experienced logistics team in combination with our delivery best practices and processes honed over the past 12 years create a vast network that makes a difference in your service experience with TERiX.
TERiX measures our internal and external performance against statistics set for our industry best peers. TERiX first part onsite within SLA statistics, as compared to Gartner Group averages, shows us meeting expectations at a 98.6% rate. Our transition teams integrate with logistics and engineering teams to prepare proper kits, parts and spares for each customer order, and set automatic replenishment levels for parts usage to ensure immediate parts availability in region for service events 7x24x365.
It's all a part of our deliverable, our continuous commitment to customers, channel and strategic partners: Better Service. Better value.
Find out more details about TERiXLOGISTICS and how specific parts are stocked in your specific region by submitting the form below.
TERiX Computer Service - World-Class Server, Storage, Network and OS Software Maintenance
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